Question 1

Are my files deleted after processing?

Accepted Answer

Yes. Files are deleted from our servers immediately after processing completes. We do not retain your documents.

Question 2

How long are uploaded files stored?

Accepted Answer

Files are held in temporary storage only for the duration of processing — typically a few seconds to a few minutes depending on file size. They are deleted as soon as the result is ready.

Question 3

Which tools run in the browser?

Accepted Answer

Merge PDF, Split PDF, Compress PDF (light), Rotate, Reorder Pages, Remove Pages, Number Pages, Watermark, and JPG to PDF all run client-side in your browser. Your files never leave your device for these operations.

Question 4

Which tools upload files to the server?

Accepted Answer

Tools that require server-side processing — such as PDF to Word, OCR PDF, Translate PDF, PDF to Excel, PDF to PowerPoint, Edit PDF, and HTML to PDF — upload files to our servers. Files are deleted immediately after processing.

Question 5

Can I use UsePDF.io for legal documents?

Accepted Answer

You can, but always review the output before relying on it for legal purposes. Formatting and layout may differ from the original. We recommend keeping the originals and treating the converted file as a draft.

Question 6

Does UsePDF.io add watermarks?

Accepted Answer

No. UsePDF.io does not add watermarks to any processed files.

Question 7

Is UsePDF.io free?

Accepted Answer

Yes, all tools are currently free to use. There are no hidden fees or registration requirements for standard use.

Question 8

What is the maximum file size?

Accepted Answer

The current limit is 50 MB per file. For very large documents, consider splitting them first using the Split PDF tool.

Question 9

Why did my PDF conversion fail?

Accepted Answer

Conversion can fail due to corrupted files, password-protected PDFs, or unsupported embedded content. Try removing password protection first with the Unlock PDF tool, then retry the conversion.

Question 10

Why does PDF to Word not look exactly the same?

Accepted Answer

PDFs store pages as rendered graphics with text overlays — they do not carry semantic layout information. The converter reconstructs the layout as accurately as possible, but complex formatting, custom fonts, and multi-column layouts may differ.

Question 11

Can scanned PDFs be converted?

Accepted Answer

Yes, using the OCR PDF tool. It recognizes text in scanned images and makes the PDF searchable and selectable. Quality depends on the scan resolution and clarity.

Question 12

Does OCR support Turkish?

Accepted Answer

Yes. OCR supports Turkish along with dozens of other languages including English, German, French, Spanish, Arabic, Chinese, Japanese, Russian, and more.

Question 13

Can I convert UYAP UDF files?

Accepted Answer

Yes. UsePDF.io supports the UYAP UDF format used by Turkey's judicial system. You can convert UDF files to PDF directly.

Question 14

Is UDF conversion official?

Accepted Answer

No. UsePDF.io is not affiliated with or endorsed by UYAP or any official judicial authority. The UDF conversion is provided as a convenience tool.

Question 15

Do you support password-protected PDFs?

Accepted Answer

Yes. Use the Unlock PDF tool to remove password protection before processing. You will need the original password.

Question 16

Can I remove a PDF password without knowing it?

Accepted Answer

No. Password removal requires the correct password. UsePDF.io cannot bypass or crack PDF encryption.

Frequently asked questions